STORE POLICY
CUSTOMER CARE
At LORISSIA, we are committed to providing an exceptional shopping experience from the moment you place your order until it arrives at your door.
If you have any questions about our products, sizing, shipping, returns, or your order, our Customer Care team is here to help. We strive to respond to all enquiries promptly and ensure every customer receives friendly, reliable support.
Your satisfaction is our priority. We believe that excellent customer service is just as important as beautiful fashion, and we are dedicated to making your shopping experience simple, secure, and enjoyable.
If you need assistance, please don't hesitate to contact us. We're always happy to help.
PRIVACY & SAFETY
At LORISSIA, your privacy and security are our top priorities. We are committed to protecting your personal information and ensuring that every shopping experience is safe, secure, and transparent.
Any information you provide to us, including your name, contact details, shipping address, and payment information, is handled with strict confidentiality and is used solely to process your orders, provide customer support, and improve your shopping experience. We never sell or share your personal data with third parties for marketing purposes without your consent.
All payments are processed through trusted and secure payment providers using industry-standard encryption technology to protect your information.
If you wish to access, update, or delete your personal data, or if you have any questions regarding our privacy practices, please contact our Customer Care team. We are committed to complying with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR).
By shopping with LORISSIA, you can do so with confidence, knowing that your privacy and security are always respected.
WHOLESALE INQUIRIES
Thank you for your interest in partnering with LORISSIA.
We welcome enquiries from retailers, boutiques, online stores, and business partners who are interested in offering our collections to their customers. We are committed to building long-term partnerships based on quality, reliability, and exceptional service.
If you would like to become a wholesale partner, please contact us with information about your business, including your company name, website or social media, location, and the products you are interested in. Our team will review your enquiry and respond as soon as possible with details about pricing, minimum order quantities, and partnership opportunities.
PAYMENT METHODS
Credit / Debit Cards
PAYPAL
Offline Payments